Trust & Safety

At CatalogLane, trust and safety are foundational to everything we do. Our platform is built on consent-first principles that protect both users and businesses.

Core Principles

Consent First

Every catalog delivery requires explicit user consent. No user receives content without approval. We never pre-select checkboxes or automatically enroll users.

Privacy Protected

User phone numbers are never shared with sellers. All communication is platform-managed, ensuring your personal information stays private.

User Control

Users can revoke consent at any time. Access removal is immediate and permanent. You are always in control of what you receive.

Quality Standards

All sellers and catalogs are reviewed before publication. Low-quality or misleading content is rejected to maintain platform integrity.

How We Protect Users

1. Explicit Opt-In

Users must actively approve each seller. No automatic enrollments or hidden consent mechanisms.

2. Frequency Limits

Platform-wide limits prevent oversaturation. Users never receive excessive catalogs that could be considered spam.

3. Seller Accountability

Sellers who violate policies face immediate suspension. Quality metrics are monitored continuously to ensure compliance.

4. Transparent Logging

All consent actions are logged and auditable. Users can review their complete consent history at any time.

Report Concerns

If you encounter spam, misleading content, or policy violations, please report it immediately. Our team reviews all reports within 24 hours.